Shipping policy

All UK orders are sent by Royal Mail 1st Class, all international orders via Air Mail Post. We offer Economy shipping option to keep costs affordable. However, this service does not come with a tracking option. If you want to have your order shipped via tracked service, please select Tracked ID service at Checkout. 

Please check carefully that your delivery address is correct. We hold no responsibility for being supplied with an incorrect delivery address. Redelivery will be at the cost of the customer.
 
Deliveries, under normal circumstances, via either of our methods are often very fast. However, a delay might occur due to service disruptions caused by Covid.19. Please allow up to 5 working days for the UK, up to 30 working days for Europe and 60 days for the the Rest of the World, depending on your location. However, most of our orders are delivered much quicker.

In cases where the shipment fails to deliver within 45 days (UK) or 120 days (ROW) we can offer a replacement shipping or refund. Please keep us posted on your status so we can assist.  

All orders are subject to acceptance and availability. We reserve the right not to accept your order in the event, for example, that we are unable to obtain authorisation for payment, that shipping restrictions apply to a particular item, that the item ordered is out of stock or that you do not meet the eligibility criteria set-out above.

Furthermore, we may refuse to process a transaction for any reason or refuse service to anyone at any time at our sole discretion.